Hands-on Salesforce administration and development for a global manufacturer supporting thousands of daily users.
Salesforce Developer & Administrator · Long-term enterprise support
Challenge
A 5,000+ user org needing daily admin support, security governance, and ERP–Salesforce alignment at enterprise scale.
Solution
Day-to-day admin and developer support: roles, profiles, record-level security, ticket resolution, reports and dashboards, Flow and Process Builder automation, ERP–Salesforce interface management, and ongoing data migration via Data Loader.
A global manufacturer relied on Salesforce for thousands of users daily — with constant configuration requests, security changes, and ERP alignment needs.
I provided blended admin and developer support: triaging tickets, evolving the security model, and building declarative automation before reaching for custom code.
The ERP–Salesforce interface required ongoing care, data hygiene passes, and reporting so business teams could trust pipeline and fulfillment data.
Results
Reliable support at scale, streamlined automation over custom code, and consistent data hygiene across the org.
- Stable daily operations for 5,000+ Salesforce users
- Reduced custom-code footprint through smart automation
- Consistent, auditable data across integrated systems
Key Deliverables
- Roles, profiles, and record-level security maintenance
- Flow and Process Builder automation for common requests
- Reports, dashboards, and ad-hoc analytics for business units
- ERP–Salesforce interface monitoring and enhancements
- Data Loader migrations and deduplication routines
Technologies Used
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